Unit.chat collects messages and reviews from your customers at various sites or social media (f.e. Instagram, Youtube, Facebook, etc) and sends all the information into Slack team space, from which you can quickly and easily respond to any request. Unit.chat is useful in many cases, such as:

Sales
Quickly respond to incoming requests from potential customers and do not miss leads.

Manage Reputation
Rapid response to complaints in social networks increases customer loyalty by 25%.

Track customer reviews
58% of customers read reviews before buying. Do not leave them unanswered.

Customer support
86% of buyers are willing to pay more, if they provided with quick support.

It is used by agencies who need to track and respond to reviews and questions from customers in many different social networks.