Congrats on the launch! Love that this covers the full loop from live chat to help desk in one place rather than stitching tools together — that handoff is usually where support teams lose the most time. Curious how customizable the AI agent's tone is for brands that want a very specific voice.
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Congrats on the launch! Love that this covers the full loop from live chat to help desk in one place rather than stitching tools together — that handoff is usually where support teams lose the most time. Curious how customizable the AI agent's tone is for brands that want a very specific voice.