HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their results. HelpDesk fosters teamwork and simplifies the customer support process.


Benefits:

Convert messages into tickets and declutter your inbox.
Assign tickets to specific teams or team members within your organization and manage your workflow smoothly.
Use tagging for organizing your tickets into groups.
Change and track the status of a ticket.
Find the right context of every message using the archives.
Maximize your data security with data encryption (256bit SSL protocol).