MelonHelp

MelonHelp is a help desk and ticketing system for teams that do customer support on WhatsApp, Slack and email. Every message becomes a ticket with an owner, status and priority. The team replies from one shared inbox and the customer gets the answer on the channel they used.

Pricing is flat by ticket volume, with unlimited agents on every plan, so the bill does not grow when the team does. MIA, the AI agent, answers repetitive questions and hands off to a person when it does not know; it is a fixed-price add-on with no per-resolution fee. Official WhatsApp API, Slack and email are included from the first plan.

14-day free trial, no credit card.