AI-powered live chat software for ecommerce and business support
LiveChat is an AI-driven communication platform designed for ecommerce and B2B businesses. It enables real-time website support to improve customer satisfaction and increase sales. The platform integrates with over 200 tools, including Shopify, WordPress, and various CRM systems, to streamline workflows and provide a seamless customer experience.
Businesses can automate routine inquiries using AI chatbots, while human agents benefit from tools like text enhancement, tag suggestions, and chat summaries. The platform provides detailed analytics and reporting to help teams monitor performance and make data-driven decisions.